Shipping Policy – Lilac Farm
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Shipping Policy
At Neyah Meraki, we aim to deliver your orders safely and on time.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
- Delivery timelines may vary depending on your location.
- Standard delivery usually takes 3–7 business days.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout or informed at the time of order confirmation.
Order Tracking
- Once your order is shipped, tracking details will be shared (if available) through the provided contact details.
Delivery Delays
- Delivery may be delayed due to courier issues, weather conditions, public holidays, or unforeseen circumstances.
- We are not responsible for delays caused by third-party courier services.
Incorrect Address
- Customers are responsible for providing accurate shipping details.
- Neyah Meraki is not responsible for failed deliveries due to incorrect or incomplete addresses.
Damaged or Missing Orders
- If your order arrives damaged or incomplete, please contact us within 24–48 hours of delivery with proof (photos/videos).
Contact Us
For shipping-related questions, contact us:
📞 9494507629
📞 9493467746